Privacy policy
Privacy policy
Last updated: 14 October 2026
Who we are
Wright Pottage Limited ("we", "us") is a firm of accountants at Europa House, 20 Esplanade, Scarborough YO11 2AQ. We are responsible for the personal information we collect about you. If you have any questions about this policy or your information, email [email protected], call 01723 256624, or write to us at the address above.
What information we collect
- Contact details you give us, such as your name, email address, phone number and postal address
- Information you send through our contact form or by email
- For clients, the information we need to provide our services, such as financial records, tax information, National Insurance numbers, Unique Taxpayer References and identity documents
- Basic information about how you use our website (see "Cookies and website analytics")
How we use your information
- To reply to your enquiry
- To provide accountancy, tax, payroll and bookkeeping services
- To meet our legal and regulatory obligations, including anti-money laundering checks
- To manage our relationship with you, including sending invoices and reminders about deadlines
We do not sell your personal information.
Our lawful basis
We use your information where it is needed to perform a contract with you or take steps before entering into one, to meet a legal obligation, or where we have a legitimate interest in running our business and that interest is not outweighed by your rights. Where we rely on your consent, you can withdraw it at any time.
Who we share your information with
We only share your information where needed, for example with HMRC, Companies House and other government bodies when filing on your behalf, with service providers who help us run our business (such as software and IT providers), and where we are required to by law.
How long we keep your information
We keep client records for as long as needed to provide our services and to meet legal, tax and regulatory requirements, which is usually at least six years after our work ends. Enquiries that do not lead to us working together are deleted when they are no longer needed.
How we protect your information
We take appropriate technical and organisational measures to keep your information secure and to limit access to those who need it.
Cookies and website analytics
Our website uses cookies that are strictly necessary for it to work. With your consent, we also use Google Analytics cookies (such as _ga) to understand how visitors use the site, for example which pages are viewed and how people find us. These analytics cookies are only set if you click 'Accept analytics' on our cookie banner, and they can last up to 2 years. Google may process this information outside the UK under appropriate safeguards. You can change your choice at any time by clicking 'Cookie settings' below or by clearing cookies in your browser.
Your rights
You have the right to ask for a copy of your information, to have it corrected, to have it deleted or its use restricted in some circumstances, to object to how we use it, and to ask for it to be transferred. To make a request, contact us using the details above.
How to complain
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.